Help & contact
Find setup and account help, or email our support team.
Need a hand?
Contact support
Email us about setup trouble, a failed review, or your account. We can help faster when your message includes the relevant GitHub details.
Email supportInclude your GitHub username, installation ID, pull request URL, and the Check failure text if relevant. Don't email passwords, access tokens, or private source code.
Quick answers
Common questions
My pull request has no review
Check that the app can access the repository, automatic reviews are enabled, and the installation has an active plan and quota. You can request a review by commenting /verdict on an open pull request if you have permission.
My review is delayed or failed
Open the pull request's GitHub Check and review history in your dashboard for the status and failure details. Include those details when you contact support.